Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
303 Views
Message 1 of 2
Flag for a moderator

Unlocking an email address

Virgin advised (by letter) that my account was locked due to suspicious activity on one of my email addresses.  I have been able to reset the password for my account and get back into account management, but I still cannot access the affected email address.  Any ideas?  Many thanks, John

0 Kudos
Reply
Highlighted
  • 4.2K
  • 167
  • 232
Forum Team
Forum Team
278 Views
Message 2 of 2
Flag for a moderator

Re: Unlocking an email address

Hi John19571,

 

Thank you for your post and welcome to the community. 

 

I'm sorry to hear about this. I will private message you so we can look into this. 

 

^Martin

0 Kudos
Reply