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Tick boxes

Robbo05
Joining in

When I tick the check boxes on my security page my choice won’t save.

my virus and child safe modes save but I can’t save the other categories with the tick boxes

1 ACCEPTED SOLUTION

Accepted Solutions

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Robbo05,

Thank you for coming back to me via Private Messages. I'm glad that I've been able to help you with this issue and assisted with amending your web safe settings.

If there's anything else we can do to help, please let us know. 😊

Thanks! 

Paulina_Z
Forum Team

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See where this Helpful Answer was posted

4 REPLIES 4

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi Robbo05 👋

Thanks for posting, and a warm welcome to the Community Forums.

I'm sorry to hear you're having trouble with your Virus and Child Safe settings. For clarity, do you see any error messages/codes when attempting to save these settings? Are you able to try a different browser, or device?

Thanks,

Reece - Forum Team


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IMG_0653.png

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Robbo05,

Thanks for coming back to us and for showing us the error message you're seeing. I'll be more than happy to look into this further for you and assist.

I'll send you a Private Message to confirm a few details, so please keep an eye out for an envelope at the top right corner of your Forum page. I'll be in touch soon.
Thank you.

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Robbo05,

Thank you for coming back to me via Private Messages. I'm glad that I've been able to help you with this issue and assisted with amending your web safe settings.

If there's anything else we can do to help, please let us know. 😊

Thanks! 

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs