I did speak to Virgin Mobile today. Still surprised though to receive this text from a mobile, but I did respond assuming it was genuine.. However, afterwards did an online check of the number, and found on google people say it was a scam.
Would Virgin Mobile send a text out like this after a call?
Hi (my name) thank you for calling Virgin Media, you spoke with (person I potentially spoke with). Based on this interaction how likely are you to recommend Virgin Media? Please reply with a score from 0 (Not Likely) to 10 (Very Likely). Msg & data rates may apply, text STOP to unsubscribe.
If we were to reward XXX, what would you like us to give them? Please reply with 1 (large reward), 2 (medium reward), 3 (small reward) or 4 (no reward).