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Cushlick
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Spambot

I have received a letter and today a phone call re spambot and a threat to cut off our internet connnecttion in 24hrs if not resolved.  All our personal devices have either Norton or AVG and are saying no malware. The other 2 devices are work laptops and have there own security.  Can you advice and locate which device?

 

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Cushlick
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How to I know my devices are clear of spambots

After receiving a letter and phone call re spambots how can I confirm my devices are clean and I won't get cut-off?

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DJ_Shadow1966
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Re: How to I know my devices are clear of spambots

Hello

This post will help you to find and destroy spam bots https://community.virginmedia.com/t5/Security-matters/Searching-for-Spambots-on-your-network/td-p/40...

Regards Mike

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HowardML
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Re: How to I know my devices are clear of spambots

I've merged the two identical threads posted by Cushlick. Just a reminder. The Forum rules are NOT to create multiple same issue threads.


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用心棒
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Re: Spambot


@Cushlick wrote:

I have received a letter and today a phone call re spambot and a threat to cut off our internet connnecttion in 24hrs if not resolved.  All our personal devices have either Norton or AVG and are saying no malware. The other 2 devices are work laptops and have there own security.  Can you advice and locate which device?

 


I hope you did not engage with the caller threatening to cut off your internet connection as it is likely to be some miscreant attempting a scam.