Someone is using my address to get a virgin sim card
Not for the first time, I have received a letter addressed to “The Customer” with details of an update to someone’s mobile phone plan. Nobody at my house have any contracts of products of virgin media’s. We have previously tried to get our address removed from virgins systems but this has happened again. I have tried calling customer services but because I don’t know the account holders details, they won’t deal with me. What can I do to get my address removed from this clearly fraudulent account before it affects my credit rating etc?
Re: Someone is using my address to get a virgin sim card
Hi Virgin, this has happened to me aswell, I have received several emails saying I have set up a new virgin mobile contract , and they have all my address details on it, and even received one this morning regarding a bill. Can you help please?