I am sorry to understand that you've ran into a few issues regarding your account. However we appreciate you coming to the forums for help.
Can you please expand on what's happened? You mentioned that your account is compromised, can you confirm if you are referring to your services or email account and exactly what the issue is so I can help?
My username is not recognised and I cannot send emails. My father's and mother's emails are linked to my account. My father died over a year ago and I requested virgin media to remove his data. Shocking.