My account seems to have been hacked, does anyone know how I can get to speak to a real person rather than an automated call?
you can use the live chat option on the website
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Here is the Virgin Media help page for your problem.
If that doesn't help, or you have any further problems, the forum here is a good place to ask for advice. The community members can often give self-help instructions or get the Forum Team (VM employees) involved if back office work is needed.
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