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Security questions

Hello .My sim card is not working anymore and asking me to swap the sim .but I didn't receive any SIM card .I contact the customer service and asking for security questions  but I can't  remember it . How can I resets the password?

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Re: Security questions

Hi Qyan,

 

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues with your Sim and are unable to order a new one.

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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