Virgin Media Community

[TriciaM59]

Received call from 031563xxxx saying my IP address has been compromised or something like that checked phone no and from Vietnam I’m assuming dodgy?  Anyone else had this?

[MOD EDIT: number edited in case it's an innocent number being spoofed]

[Ashleigh_C]

Hi there @TriciaM59

Thank you so much for you post and I am so sorry to hear you are receiving these calls! 

I understand how frustrating and disconcerting phishing calls can be but it sounds as though you have handled this exactly as we would recommend by ending the call and checking your services yourself. 

You can read more on how to handle and where to report phishing calls on our online help pages here.

Thank you. 

[TriciaM59]

Thanks for your help Ash, glad I flagged this now.  

[goslow]

VM don't make unsolicited tech support calls in this way. If you receive any future calls which are similar (which you almost certainly will do), then they are scams too. Other variants include calls claiming to be from Microsoft, Amazon, BT etc. etc. Further info on telephone scams in the link below from the Met Police

https://www.met.police.uk/SysSiteAssets/media/downloads/central/advice/fraud/met/little-booklet-of-p...

and on various types of scams in general

https://www.met.police.uk/SysSiteAssets/media/downloads/central/advice/fraud/met/the-little-book-of-...