on 23-08-2021 11:32
Received call from 031563xxxx saying my IP address has been compromised or something like that checked phone no and from Vietnam I’m assuming dodgy? Anyone else had this?
[MOD EDIT: number edited in case it's an innocent number being spoofed]
on 23-08-2021 11:43
Hi there @TriciaM59
Thank you so much for you post and I am so sorry to hear you are receiving these calls!
I understand how frustrating and disconcerting phishing calls can be but it sounds as though you have handled this exactly as we would recommend by ending the call and checking your services yourself.
You can read more on how to handle and where to report phishing calls on our online help pages here.
Thank you.
on 23-08-2021 11:49
Thanks for your help Ash, glad I flagged this now.
on 23-08-2021 11:55
VM don't make unsolicited tech support calls in this way. If you receive any future calls which are similar (which you almost certainly will do), then they are scams too. Other variants include calls claiming to be from Microsoft, Amazon, BT etc. etc. Further info on telephone scams in the link below from the Met Police
and on various types of scams in general