Virgin Media Community

[JitteryPinger]

I'm raising this as a sincere concern, this is not the first time its happened with Virgin Media but it is the first time in a long time.

I have a new mobile number (less than 6 months) no problems and isn't known by many people, but gave it to Virgin 2 months ago, I had a call on it from a retention's guy called Munir who also emailed me from virginmedia.co.uk email address

He then called me, meaning had access to this number on Virgin Media's behalf.

Since I'm now being auto-dialed by an 0800 number

0800 183 6403 to be exact.

Following up online with that number leads to lists of complaints from other Virgin Media customers.

[MOD EDIT: Subject title changed for clarity]

[JitteryPinger]

[MOD EDIT: Subject title changed for clarity]

[JitteryPinger]

Upon further investigation this number does seem to be tied to Virgin Media.

However strange that upon answering the call disconnects.

[JitteryPinger]

I've just received another call from this number and this time I had a foreign guy saying he was from Virgin Mobile, Ok....

Addresses me by full name, OK

Then asks me for the first line of my address and postcode!

I asked them to ask me a different security questions...

He didn't, I advised him that he is calling me, he said that's why he wasn't asking for my full address.... DUH!

I advised him that by giving him my first line of address and postcode that I would be giving him my full address.

He then said, OK if you don't want to give me your details to have a nice day and hung up.

DODGE BEHAVIOR!

I offered to answer other security questions, I asked him to ask me 3 characters from my account password but didn't take that option.