Secondary Email Account Locked

[Keany19]

Hi

My email accounts were locked recently due to Malware on a computer. My primary account has unlocked fine after a password but one of my secondary accounts I cannot unlock for some reason after several password changes.

Any help would be appreciated.

Thanks

Jonathan

[David_Bn]

Thanks for your post on our Community Forums @Keany19, and welcome back!

I'm sorry to hear of the issue with the locked secondary E-Mail account.

Check out the purple envelope in the top right hand corner for a private message from me, and I'll be able to look into this for you.

Kindest regards,

David_Bn

[David_Bn]

Thanks for working with me over private message @Keany19, and I'm pleased that we were able to get this resolved for you.

Do feel free to come back to me if you have any further issues with the E-Mail account.

Kindest regards,

David_Bn