Scam virgin phone call?

[Dereklad]

Ive just had a phone call of what sounded like an indian woman.Claiming to be from virgin media and saying my internet has been compromised by a hacker.

she said are there any green or red flashing lights on the router.

i said no..

she then said to get my iphone..goto safari.and started to tell my what to type in the search bar..

it was…my 1….and then i just hung the phone up.

anyone else had this.

call from [removed]

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Ryan_N]

Hi Dereklad, 

Thank you for your post. 

I apologise that you've had this experience - I can assure you that the call wasn't from us, please remain vigilant with this. Information relating to these types of calls can be found here: https://www.virginmedia.com/help/security/dealing-with-fraudulent-calls-and-vishing 

Cheers, 

Ryan. 

[nodrogd]

I have asked a moderator to remove the posted number.

Many of the numbers “used” by scammers are fake & in this case, actually cloned from an innocent Sky residential customer in London that has no connection with the scammers.

The scammers are 9 times out of 10 calling from India, using VoIP software to access our phone system via the internet.

[Dereklad]

The thing is the girl on the phone sounded legit..crafty bleeders..and thanks.