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yonder
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Scam - "Join.zoho.com" ???

Just had long call from Indian engineers claiming to be Virgin - supposedly concerned about a loss of broadband service yesterday. As it happens I did have a 2 hr loss of *phone* service yesterday. My u/l speed at 34mbs was apparently low (?).  Guy got me to go on browser and "join.zoho.com" for a remote session - but at that point I asked: "How do I know you are Virgin?" - and then before joining any remote session - "what is the number of my account?"    The line went dead.

Presumably scam?  Zoho seems to be a s/ware suite.

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goslow
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Re: Scam - "Join.zoho.com" ???

You were conversing with a scammer, not VM. VM do not proactively phone customers out of the blue regarding their technical issues.

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yonder
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Re: Scam - "Join.zoho.com" ???

Many thx. I didn't connect to anything on browser so presume am k. Best
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