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stringfellow
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Scam phone call

Watch out for this one they say they are virgin media your internet is not working correctly.

I asked straight away for my IP address they could not tell me this and hung up straight away .

informed virgin about it as well STAY ALERT 

so watch out for removed

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Ashleigh_C
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Re: Scam phone call

Hi there @stringfellow

 

Thank you for your post and this warning, and I am so sorry to hear that you have been effected by a phishing call. 

 

We do have a help page on how to handle these types of calls here, as well as a forum thread with updates on any reported phishing emails here

 

As long as no information was given out then there is no need to panic. 

 

Thank you again.

Ash_C
Forum Team



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stringfellow
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Re: Scam phone call

Thanks Ashley no important info was passed and phoned the care team to report it just wanted it out people to watch out for this type of call 

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Ashleigh_C
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Re: Scam phone call

No problem and I'm glad there was no important information shared! 

 

Thank you so much again for bringing this to our attention. 

 

Ash 

Ash_C
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