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On our wavelength
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Scam or real

Recently got an email from here, can anyone tell me if this is legit it says this. "Your 12 months of Amazon Prime on us, worth £79 a year, has landed" and gives me a code that has already been redeemed btw. What I just found out today when taking out my new contract in November that it says on my contract that i have 12 months of prime. I had already phoned about it and was told it was a scam and to ignore it but my contract says i have it. Very strange indeed. Also has anybody else's contract gone up, i am only two months into a new 18 month contract that i was informed that if i cancelled sky and stayed with Virgin the price would be locked for the term ,now they want another £4.50 a month .I feel as if VM are taking me for a ride.

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