on 24-11-2022 10:36
I have received emails a couple of emails one of which shows header as below.
Emails come with a PDF file referring to billing. Looks like a scam email or a hacked email account.
Virgin media <sm***.p************@gmail.com>
webteam@virginmedia.com; info@consumer.talktalk.co.uk
on 25-11-2022 13:40
Hi wilco2020,
A warm welcome and thanks for posting on our community forums. So we can makes sure the email you have received is a genuine, can we ask if you if your able to send a picture of the email you were sent, but edit our any personal details as this is a public forum.
Once we have this, we can them confirm if this was actually sent from Virgin Media.
Kind regards Jodi.