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Geffas
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Scam call

I’ve just received a phone call saying they are from virgin asking me if they can check my broadband & asking to access remotely I put the phone down is this a scam !!

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nodrogd
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Re: Scam call

You don't have to read many similar threads on this forum to work out that it is a scam.

VM will not contact you like this & will certainly not require remote access to anything you have connected. They can access your modem remotely to get any information they need on how your connection is performing without any intervention from you.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
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Re: Scam call

Hi @Geffas,

 

Welcome to our Community Forums and thanks for posting. 

 

This is indeed a scam and as @nodrogd has said we would never contact you like this.

 

We have some tips here on how to handle these types of calls. 

 

Thanks for remaining vigilant. 

Ayisha_B
Forum Team



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