Menu
Reply
Texas7
  • 1
  • 0
  • 0
Joining in
605 Views
Message 1 of 2
Flag for a moderator

Scam call???

Hi I cancelled my contract over the weekend, not through any dissatisfaction purely because I had a better offer from a competitor that the guy on the chat couldn’t match. Today I got call from an EE mobile number wanting to discuss a new offer saying he was from Virgin.

I could not speak due to other meeting so I asked him to call back. I’ve since looked up the number and it’s listed as highly dangerous on certain google searches. 

if there are any Virgin reps on here or folk that have had similar calls keen to know if this is a legitimate virgin employee and whether it is normal for them to use personal mobiles?

For now I’ve blocked the number.

0 Kudos
Reply
John_GS
  • 8.7K
  • 475
  • 767
Forum Team
Forum Team
588 Views
Message 2 of 2
Flag for a moderator

Re: Scam call???

Hi Texas7

 

Thanks for posting and welcome to the community.

 

It more than likely will be an outbound team as I know colleagues working from home are on mobiles, wouldn't be anything to worry about. If anything such as bank account number is asked for etc then it wouldn't be us. Normal security will be done however on the call.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply