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Nickcn
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Scam call concerned

My daughter answered a call earlier informing about a router shut down and to press 1. She passed me the phone but I don’t know if she pressed 1 so am concerned something may be amiss. I can’t get hold of anyone at Virgin via phone / email / live chat. Any ideas? Thanks

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Graham_A
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Re: Scam call concerned

Sadly an all to common scam call currently doing the rounds.

Provided no personal details were exchanged no damage should have been done.  Just pressing 1 alone is not a risk in itself.

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jamesofmerton
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Re: Scam call concerned

'Just pressing 1 alone is not a risk in itself'

not true. it can connect to an exorbitant premium rate number. as an anti scammer, i've seen plenty of that over the years.
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Nickcn
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Re: Scam call concerned

She ended the call within a couple of minutes maximum so hopefully if any damage around premium rates then it’s minimal. Just frustrating that it’s night on impossible to speak to anyone at Virgin about it 

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Graham_A
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Re: Scam call concerned


@jamesofmerton wrote:
'Just pressing 1 alone is not a risk in itself'

not true. it can connect to an exorbitant premium rate number. as an anti scammer, i've seen plenty of that over the years.

I used to believe that as well, but I think that specific type of fraud has since been blocked.

However, I would always advise that recipients treat all such calls as suspicious and do not engage with the miscreants in any way.

If you do suffer  financial losses then .report to Action Fraud.

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MrHalfAsleep
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Re: Scam call concerned

Merely answering "hello" confirms that there is a person there and the number dialled is live. 😕







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