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ry12451
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Scam Calls

I’m pretty sure this is a scam but I wanted to double check. We received a phone call on our VM landline from someone claiming to be VM saying that there was a problem with our security. 

we didn’t give out any information as I wasn’t sure if it was legitimate. They called from 0208 5906437. Is this an actual virgin number? 

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DJ_Shadow1966
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Re: Scam Calls

Hello

Yes scam, VM would not call you for that type of problem.

Regards Mike

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ry12451
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Re: Scam Calls

Great thanks, they stated it was a security problem with our router sorry I didn’t specify. Would they still not call about an issue like this? 

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DJ_Shadow1966
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Re: Scam Calls

Hello

No they wouldn't, and certainly that number isn't a VM registered phone number. VM would email you with any issues, but I have never seen  any emails from VM with regarding router security in 10+ years with them.

Regards Mike

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ry12451
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Re: Scam Calls

Awesome! Thanks for your help, much appreciated! 

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DJ_Shadow1966
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Re: Scam Calls

Hello

Your welcome, if you have any more queries by all means come on back to the forum we do have a great team of VM staff members, VIPs and normal customers with a great deal of knowledge. Stay safe and have a great weekend.

Regards Mike

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