Virgin Media Community

[victorvinci]

on Tuesday I've placed a new an order for a broadband plan; I filled all the forms and setup the payment, and on the next day my partner received an SMS about the engineer appointment from a supposedly scam number. They had my address and the installation date I've schedule during when placing the order. Is this a real Virgin number or a Scam (+44 7507 328010)? I don't feel very safe to reply. I've tried to reach Virgin on Twitter and on their website, but no answers ... 

[Alex_RM]

Hi victorvinci,

Thanks for posting and sorry for the late reply, 

We do send text updates regarding time/ dates of installation appointments.

If you don't feel comfortable replying you can call the team on 150/ 0345 454 1111 or use the text service on +44753 305 1809.

Alex_Rm