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Replacement exterior cable box

Psbaggaley
Joining in

on ‎16-10-2022 16:01

Hi

The brown box on the exterior of my house has lost its lid and the cables are now exposed.

How do I get it replaced?

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎16-10-2022 16:46

Post up a photo to allow VM to assess. If you wait here a day or two a VM Mod will pick this up, or you can ring in the fault.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Tom_W1
Forum Team
Forum Team

on ‎17-10-2022 16:57

Hi @Psbaggaley thanks for your post, although I'm sorry to hear of your concerns raised.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect this to arrive shortly and respond directly when you can!
Many thanks

Tom_W
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