I’ve been incorrectly called c20 time from various numbers most recently 0800 183 6411. I’m being called for collections for someone else. I don’t have, have never had and now will never have a virgin media account. I have explained this to every agent and have never been able to get my number removed from the system. I’m never able to speak to a manager and the agents end up hanging up the call on me when I tell them I’m not happy with them simply saying they’ll remove my number. As they never do.
I have also tried to complain but can’t do that either as I’m not a customer.
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I'm so sorry to hear that this is happening. I can confirm that the number you've provided there is a genuine Virgin Media contact number. Did they state if this was for mobile or cable services at all when they've called?