on 07-06-2022 13:04
Hi,
I am having the same issue on my directly connected PC, but works on devices connecting via wifi.
I have followed the thread and the AS Name I get is below
AS Name | AVAST Software s.r.o. |
Answered! Go to Answer
on 08-06-2022 10:49
AVG is a subsidiary of Avast so use of existing infrastructure is not a surprise, ie AVG using Avast’s DNS.
07-06-2022 13:29 - edited 07-06-2022 13:30
Web Safe requires the device be configured to use Virgin Media's DNS but AS Name result showed that is not the case. Either use whatever parental controls the Avast software running on your device provides or configure the device to use the default DNS assigned by Hub or manually configure to 194.168.4.100 and/or 194.168.8.100. Be aware overriding Avast's DNS settings may reduce the level of protection it can provide.
on 08-06-2022 10:18
Many thanks for the answer. I'm confused as I don't have AVAST software installed. I have AVG which I don't think is the same
on 08-06-2022 10:49
AVG is a subsidiary of Avast so use of existing infrastructure is not a surprise, ie AVG using Avast’s DNS.