Virgin Media Community

[Tenhien]

I have exactly the same problem as described above Can you help me as well please.

[MOD EDIT: Post split to create own thread. @Tenhien  please add more details so the Community can help]

[Paulina_Z]

Hi @Tenhien,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you're having some Web Safe setting issues! I'll be more than happy to help.

I can see that our Moderators split your post from another thread so that we can help you individually, as all technical issues are different. 

Can you tell us a little more about your Web Safe issues? What problems have you been experiencing? 

Have you been able to take a look at our Web Safe web page to see if this can help with your ongoing problem?

Thank you.