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Re: Web Safe incorrectly blocking our website

simbakirk
Joining in

Hi Forum team, I'm having the same issue with my site - which is hosted via Wix. It's just started being blocked by VM Child Safe settings but up until a couple of weeks ago it was fine. It's a basic site built on a Wix template - www.mktaxaccountant.com

I'm concerned that potential customers are getting blocked too. I have checked with Wix and the site is running fine and has a valid certificate, so this problem would appear to be on the Virgin Media side.

Please can you explain why it's being blocked and unblock it. Thanks

1 REPLY 1

用心棒
Very Insightful Person
Very Insightful Person

@simbakirk wrote:

Hi Forum team, I'm having the same issue with my site - which is hosted via Wix. It's just started being blocked by VM Child Safe settings but up until a couple of weeks ago it was fine. It's a basic site built on a Wix template - www.mktaxaccountant.com


If you are a Virgin Media customer report it here Report a website otherwise try emailing websafefeedback@​virginmedia.co.uk

VirusTotal currently shows only Webroot are reporting your site as malicious, report false positive here A legitimate website is blocked | Webroot