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Re: Someone is using my phone number for their account

Susifig
Joining in

Hi, I’ve just had exactly the same thing happen to me.

I’ve never had it happen with any other provider so the fact that it’s happening to a lot of people seems fishy to me…

I’ve not clicked on any links but I have had a tracking reference number from Yodel about whatever delivery is associated with this account….

concerned about what this means for me

2 REPLIES 2

goslow
Legend

A typo on the phone number of an order belonging to someone else is a common explanation for this.

You'll need the VM forum team to take your details via PM and investigate. They usually reply within a day or two.

Paul_DN
Forum Team
Forum Team

Hi Susifig,

Thank you for reaching out to us in our community and welcome, sorry to hear you have received confirmation of a delivery Via your Mobile when not ordered anything, so I can look into this for you I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.