on 24-07-2022 11:49
I am having the same issue with mine it won't turn on child safe
on 24-07-2022 12:35
Try doing it via the My Virgin Media app via Home/... / Account Settings/Online Security.
on 24-07-2022 16:18
Doesn't work either
on 25-07-2022 16:58
Thank you for reaching out to us here on the Community.
I am sorry to hear you are having issues changing your child safe settings, we would be happy to help.
To make the amendments, I will just need to pop a private message over to the purple envelope on the top right of this page.