Menu
Reply
NEWDOR
  • 2
  • 0
  • 0
Joining in
529 Views
Message 1 of 4
Flag for a moderator

REFUND NOTICE

I have received an email advising that I am eligible for an overpayment Refund of £99.50, and that some of the Account details are expired or missing.  I am requested to sign in to  to activate this Credit.   The Refund Reference Number I have been advised of is [REMOVED], Area Reference 26.

Is this a genuine Virgin Media communication?

Rod.

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
BenMcr
  • 21.92K
  • 2.39K
  • 4.46K
Very Insightful Person
Very Insightful Person
526 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: REFUND NOTICE

No it is not.

Can you edit the post to remove the URL and the invalid account details please?

**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
NEWDOR
  • 2
  • 0
  • 0
Joining in
517 Views
Message 3 of 4
Flag for a moderator

Re: REFUND NOTICE

Sorry, how do you edit the post to remove the URL?
0 Kudos
Reply
Steven_L
  • 6.06K
  • 401
  • 624
Forum Team
Forum Team
365 Views
Message 4 of 4
Flag for a moderator

Re: REFUND NOTICE

Hey @NEWDOR,

 

I can take a look into this for you, if you'd like me to, we will need to send over a private message, so that we can clear account security and look into this further for you.

 

I will drop a private message over in a moment.

 

Regards

Steven_L

0 Kudos
Reply