Virgin Media Community

[SJN1]

I received a phone call from 01558375086 at 8 am this morning purporting to be from Virgin Media. The jist was that there appeared to be someone else using my internet. 

I hung up after they started asking questions as I couldn't verify who they were. 

Checking both my super hub and mesh setup doesn't show anything untoward. 

My question is twofold -

A) Is this a scam? 

B) If it isn't how would I contact Virgin Media to find out? 

[DJ_Shadow1966 · Accepted solution]

Hello

Yep it is a scam, been going around for some time the number they called from would have been spoofed from a valid phone number you have done the right thing by hanging up, I get them myself around once a week.

Here is spme good info of how to deal with them https://www.virginmedia.com/help/fraudulent-calls

Regards Mike