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DGASCA
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Possible scam

Hi there, I have been receiving calls from someone claiming to be from Virgin Media claiming that I am being hacked and that they will instruct me on what changes I need to make to my router to address the problem. I am being told I will be disconnected if I don’t do this. I have called the contact number and run a diagnostic check using the standard approach and nothing has been highlighted to me. Assuming this isn’t genuine? Thanking you in advance, Dave 

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goslow
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Re: Possible scam

You are correct, these are scam calls. Best to hang up and ignore them.

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Steven_L
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Re: Possible scam

Hey @DGASCA

 

 

Yes as @goslow suggested this is a scam call, please hang up straight away.

 

There are also ways to stop these calls on your landline, using this link here.

 

Regards

Steven_L

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