Hello everyone
Just wanted to see if anyone else has experienced this, I’ve been receiving calls from random numbers for the last week. All hours of the day. Today I had calls one after the other from “virgin media technical support” claiming I have issues with my router and my internet for months”. Surely virgin media would not randomly call about this stuff? Especially when I have had no issues with my broadband. So I said I don’t have virgin media and she hung up. A few minutes later she called back I said you just called and she hung up. I then receive a call from another number an hour later from a male claiming to be the same, when I said I don’t have virgin media he said your lying why are you denying information for a free service. We need to refresh your router. I called him out on that he wasn’t from virgin media and that I’ve had no issues and if I did I would have access to this on an app or I would call direct, he got argumentative and rude so I said he has rude customer service skills and he shouldn’t talk to potential customers that way if he’s legit from virgin. In the end I got bored of the attitude and potential scam and just hung up the phone. Luckily no call since then. Please everyone be careful and do not give them any information.
