I cancelled my contract yesterday, and today received both a text message (from 07537 410420) and an email (from EquipmentReturns@virginmedia.co.uk) in regards to being sent out a ‘prepaid equipment returns package’. Both text and email contained my address registered to my virgin media account.
Stupidly, I replied to both of them without checking whether or not they’re legit. And now fear I’ve fell victim to a scam.
Could anyone please help me with this matter. I’ve tried contacting virgin media themselves via phone and email but getting nowhere with them.