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kal335
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Phonecall requesting bank details

Hi,

I submitted an enquiry to get a new connection for my new house on 15/12/2020. I received several calls and voicemails from an Agent today(17/12/2020) asking me about the broadband package. He asked for my bank account number and sort code which I felt suspicious. He then sent me an email which did not have any Virgin Media logo etc. Is this legitimate?When I queried it he seemed to thibk it was strange that I didn't want to give out my details. Thanks

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Christy_D
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Re: Phonecall requesting bank details

Hi there

I can take a look into the number and the email address for you to check if its a legitimate colleague

I will pop you a private message to take some details regarding this

Thanks

Christy


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