Virgin Media Community

[Josip]

Just had a lady from what sounded like an Indian call centre telling me she was from Virgin Media, there was a problem with my internet and I needed to be in front of my PC so she could help me fix it.  I was suspicious so I asked her to call back 5 mins later.  I checked the number she phoned me from and in was Preston No 01772 231xxx.  On checking that has been used several times by scammers claiming to be from Virgin or Open reach with the same type of story.  She tried ringing back on 01474 047xxx (Gravesend) and 01471 314xxx (Isle of Skye)

Beware!

[MOD EDIT: numbers edited in case it's an innocent number being spoofed]

[Beth_G]

Hi Josip,

Thank you for making us aware of this, I'm sorry to hear you received a call from someone purporting to be us. We know these types of calls can be concerning.

Please feel free to take a look at our page here which details how to prevent and deal with these types of calls. 

If you have any other questions or concerns you'd like to ask us, please don't hesitate to chat with us

Kind regards

Beth