Virgin Media Community

[Olly464]

Hi there,

I need to find out my phone password in order to go through the process of moving house, but I don’t know what it is. I’ve seen elsewhere here that someone can help reset it for me?

[Emma_C]

Hi Olly464, 

Thanks for your post and welcome to our community. 

Have you been able to sort this with the team since posting? 

If not then we can ask extra security questions and help reset it, but we wouldn't be able to help with the house move from here. 

If you still need help then please reply to the personal message I'm sending now.