Phone call claiming to be virgin technical support
Just had a call from an 01902 number claiming to be Virgin technical support, saying their server had been getting error messages from my router. The caller's English was appalling and he wouldn't answer me whenI asked him to prove he was from Virgin. I've tried calling Virgin to double check but stuck in a queue and don't have an hour to wait for them to pick up.
Re: Phone call claiming to be virgin technical support
Don't bother or worry. It's a well known and continuing scam which is getting worse because people are at home and answering the phone. The phone number blocks allocated to VM and all other telcos are publicly available and the scammers just auto dial the ones they want. VM didn't phone you, would never phone you like this and the number shown on your phone is spoofed. You'll get more of these now they know the number is live. Just put the phone down. It'll stop eventually.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks