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Phishing

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Portie
Tuning in

on ‎04-11-2022 23:02

Should I be giving out bank sort code information?

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newapollo
Very Insightful Person
Very Insightful Person
In response to Portie

‎04-11-2022 23:35 - edited ‎04-11-2022 23:36

Hi @Portie 

The PM is from a genuine VM Staff employee, and is one of the questions they ask for validation.

Giving your bank sort code only identifies the banks name and branch, it doesn't link in any way to your bank account or bank account number.

You can also tell genuine Forum Staff by checking <<< this page >>>  also by the infinity symbol next to their forum name and their Forum Title below their name

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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Portie
Tuning in

on ‎04-11-2022 23:11

Is this phishing or real

Re: Error code CS 2217

Hey Portie, thank you for confirming this information for me.

so I can get full access into the account and get this issues resolved, I need to clear some security with you if that’s okay?

Please can you confirm: what's the email address registered on the account, what was the total value of your last monthly bill and finally what is your banking sort code? Thanks 

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newapollo
Very Insightful Person
Very Insightful Person
In response to Portie

‎04-11-2022 23:35 - edited ‎04-11-2022 23:36

Hi @Portie 

The PM is from a genuine VM Staff employee, and is one of the questions they ask for validation.

Giving your bank sort code only identifies the banks name and branch, it doesn't link in any way to your bank account or bank account number.

You can also tell genuine Forum Staff by checking <<< this page >>>  also by the infinity symbol next to their forum name and their Forum Title below their name

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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