Password requirements not met

[Jack96]

Hi,

I am trying to reset my password and have tried all different combinations that for the criteria however I am still getting an invalid message… help please!

Cheers

jack 

[Tom_W1]

Hi @Jack96, thanks for your post although I'm sorry to hear you're not able to reset your password via My Virgin Media.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect a PM from me to arrive shortly and respond directly when you can!
Many thanks

[Airdi7]

I’m sick of trying every password known to man and I still can’t reset it. I only want to login into sky go through virgin

[Gareth_L]

Hello Airdi7.

Thanks for your first post and welcome to our community.

Sorry to hear about the trouble you are having resetting your password.

Have you been able to log in to your Virgin Media account okay?

Is the Sky mention The Sky Sports app?

Gareth_L