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Password Disappeared

Joining in

Hi, our home wifi used to be password protected but this has disappeared overnight - now our network is not password protected and doesn't require a WiFi password to use. I haven't changed any settings and am concerned about security.


Very Insightful Person
Very Insightful Person

What are you seeing that indicates your home Wi-Fi is no longer protected; redact images before posting here?

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Forum Team
Forum Team

Hi K8Tee,

Thanks for posting and welcome to our community 🙂

Sorry to hear there's been some confusion regarding your WiFi password.

Have you tried a pin hole reset of the hub to see if this changes anything?

I've tried a reset several times but it's not worked.

Hi K8Tee,

Thanks for confirming, so I can take a closer look at this I'd like to get a few ore details from you. I've popped you over a private message (purple envelope, top right hand corner)