I been try sort out consent lock to open website as I am over 18
If this is a broadband account then child safe needs to be turned off https://my.virginmedia.com/my-apps/onlinesecurity/websafe/settings.html
If this is a mobile phone using mobile data see https://www.virginmedia.com/help/parental-controls-for-mobile
Only the account holder will be able to do this.
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