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Outlook sending mails but not receiving them

Joining in


Microsoft Outlook is sending my emails but not receiving them. However, I did get this message (below), which I presume is a phishing scam but it does seem a coincidence (I haven't opened the link, obviously). Anyone have any fixes to my problem please?

Virgin media...
Dear Member, as from September 15, 2022Users that are yet to update their respective mail will no longer be able to gain access due to the recent security upgrade.
Please use the link below to secure your mailbox:



Very Insightful Person
Very Insightful Person

Your are right, definitely not from Virgin Media; forward to and delete; if during the send process a Spam Content Found warning is shown then Virgin Media are already aware of it and have started to block it.

Checkout posts by Int-Sec on the Security matters forum for the latest news on such targeted scams.

Are you using POP3 or IMAP with Outlook and does it report any errors?

Are you able to sign into webmail?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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