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Stenon2
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Our local Virgin media box is damaged the doors blow open how do we get Virgin to fix this

Our local Virgin media cable box that serves the local community has doors that are damaged and blows open in the wind to expose all the electronic cables etc. How do you inform Virgin to fix this. 

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theinternetguy
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Re: Our local Virgin media box is damaged the doors blow open how do we get Virgin to fix this

Hello @Stenon2 

The Virgin Media 'hot' line to report damage to street equipment is 0330 333 0444 . They should be able to sort this. 

Hope this helps 😊

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Emily_G
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Re: Our local Virgin media box is damaged the doors blow open how do we get Virgin to fix this

Thanks for the post Stenon2 and welcome to our community.

 

Can you please provide the post code of the location and some photos of the damage so we can raise this to the team?

 

Thanks, Emily.

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