OK please help. My old virginmedia e account has been hacked. I was sent an email saying after 90 days it would be deleted but never was. So now 4 years later someone has hacked me and neither I, nor them can change the password and when I try virginmedia online I am not a customer so how to I get this account deleted please! They have managed to try and take credit out, hack Netflix, sky and a home shopping catalogue. Has been reported to the police but I just can't close the account down for good!