Hi @Sadie99
Welcome to the community forums
Sorry to hear that your older email account you had with us has been hacked and not deleted yet. Just to confirm you do not need to make any arrangements within the email to save or sort emails? These will be completely deleted and irretrievable once we request the mailbox to be fully removed.
Please let us know when you are fully prepare for us to make this request and we'll bring you into private message via a request to start this process for you.