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Old Equipment Collection

I've had a text message and two calls from someone claiming to be from Virgin Media who wants to collect old equipment. I am wary about responding because I don't recognise the mobile phone number and because of the data breach in March. Can anyone confirm whether this is legitimate?

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Very Insightful Person
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Re: Old Equipment Collection

It sounds legit, Virgin have box collectors now they don't use couriers anymore. 

I work for Virgin Media and my posts are my own opinions
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Re: Old Equipment Collection

Thank you for your post Fir17 and welcome to our community.

 

We do have some equipment collection agents now but if you're unsure please do let us know the number in which they contacted and we can try to confirm this for you.

 

Thank you, Emily.

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