Menu
Reply
Highlighted
  • 4
  • 0
  • 0
Tuning in
575 Views
Message 1 of 7
Flag for a moderator

Old Blueyonder accounts sending spam

Hi, I’ve received a letter stating that two old blue yonder accounts I haven’t used for many, many years are sending out spam emails. How do I go about deleting these email accounts?

Thanks in advance

0 Kudos
Reply
Highlighted
  • 14.84K
  • 2.05K
  • 6.44K
Very Insightful Person
Very Insightful Person
568 Views
Message 2 of 7
Flag for a moderator

Re: Old Blueyonder accounts sending spam

If they are not connected to your current VM broadband account then the Forum Team should be able to arrange this for you.

If they are linked to your current account you can delete them yourself via My Virgin Media, provided it is not the primary address.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Highlighted
  • 4
  • 0
  • 0
Tuning in
551 Views
Message 3 of 7
Flag for a moderator

Re: Old Blueyonder accounts sending spam

Hi thanks so much for this 😁😁😁 They are not connected to my current VM/broadband account. How do I contact the forum to ask them to delete? 🤔

0 Kudos
Reply
Highlighted
  • 14.84K
  • 2.05K
  • 6.44K
Very Insightful Person
Very Insightful Person
547 Views
Message 4 of 7
Flag for a moderator

Re: Old Blueyonder accounts sending spam

By posting here you have made contact.  They will respond when they get to your post in the queue, probably tomorrow.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Highlighted
  • 4
  • 0
  • 0
Tuning in
539 Views
Message 5 of 7
Flag for a moderator

Re: Old Blueyonder accounts sending spam

You’re a 🌟 thanks so much, very helpful!!

0 Kudos
Reply
Highlighted
  • 4.43K
  • 262
  • 468
Forum Team
Forum Team
457 Views
Message 6 of 7
Flag for a moderator

Re: Old Blueyonder accounts sending spam

Hi Fairy123,

 

 

Thank you for reaching out to us in our community, I am sorry to hear you are having issues with your old email addresses are sending out spam mail.

 

I can certainly help you get the email addresses deleted if that's what you would like to do.

 

I will invite you into a private chat, I will send you an invite shortly, please click on the purple envelope to accept.

 

Regards

 

Paul.

Highlighted
  • 4
  • 0
  • 0
Tuning in
455 Views
Message 7 of 7
Flag for a moderator

Re: Old Blueyonder accounts sending spam

Thanks Paul, that would be great!

0 Kudos
Reply