As a bit of background info the VM Mail webmail system runs on the OX APP suite but the sign in page should take you to the VM single sign on (SSO) page. As I understand it this is the bit that occasionally goes wrong when a cookie corrupts.
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The Ox App Suite virus has returned with a vengeance..
When I log on to Virgin Media email and attempt to read any or delete any emails, it reset's back to the main email page.
It takes around two or three attempts of clicking on the email to either read or delete it.
If I am composing a email, the composed email disappears and when the screen comes back on again, the composed email can be found in the drafts folder. As soon as I try to edit the email, the same thing happens again.
Virgin Media need to get their email programme working correctly, as this is no use to anyone if they are trying to compose a long email.