Using Outlook 365 email client and yesterday it suddenly requested the password for the imap4.blueyonder.co.uk server. Set this up about five years ago and have subsequently forgotten what it is. Been with Virgin since it was Yorkshire Cable and never had this before.
I know it's not the same as my Virgin Account password as I have already tried that, can get to my emails through Virgin and on my moby so its more an inconvenience.
Is there any mechanism by which I can recover the original password or update it with a new one?
Password reset can be found here Forgotten your Password? | Reset Here | Virgin Media
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The process is the same. The forgotten password route will change the password for whatever email address you enter. You need to be entering the blueyonder email address concerned not your primary virginmedia.com address.
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