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MikeMac75
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NTLWorld Email Account Compromised

My Wife's NTLWorld email address was recently compromised, the address was then used to access all our online accounts and change passwords, we have since closed this email account and largely rectified all issues, however, Amazon are saying that this old email address is still live at your end and we cannot change our details as you keep sending security reset emails to the old address which is compromised

We are having major issues trying to speak to someone to help us, the list of numbers we have tried is endless and no one is able to support us, please help..

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Martin_N
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Re: NTLWorld Email Account Compromised

Hi MikeMac75,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue your email address. 

 

What I will do is private message you so I can look into this. 

 

^Martin

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